Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the coordinate.studiowebsite, client portal, and related services (the “Services”) operated by PIJ Holdings LLC, doing business as Coordinate Studio(“coordinate.studio,” “we,” “us,” or “our”). By accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

1. Eligibility & accounts

You must be at least 18 years old and able to form a binding contract to use the Services. If you create a client portal account, you are responsible for keeping your login credentials secure and for all activity under your account. Notify us promptly of any unauthorized use.

2. Services & project agreements

These Terms govern your general use of the website and portal. Paid engagements — including websites, automation, and AI agent work — are governed by a separate written agreement (such as a services agreement, proposal, or statement of work). If there is any conflict between these Terms and a signed services agreement, the signed services agreement controls for that engagement.

3. Acceptable use

You agree not to:

• Use the Services in violation of any law or regulation;
• Access, tamper with, or use non-public areas of the Services or our systems without authorization;
• Probe, scan, or test the vulnerability of the Services, or breach security or authentication measures;
• Upload or transmit malware, or interfere with the operation of the Services;
• Use the Services to infringe the intellectual property or privacy rights of others.

4. Intellectual property

The website, the portal software, and our trademarks, logos, designs, and content are owned by PIJ Holdings LLC or our licensors and are protected by intellectual property laws. Except as expressly permitted, you may not copy, modify, distribute, or create derivative works from them.

Project deliverables. Ownership and licensing of work product we create for you (such as a finished website) are governed by your signed services agreement. Unless that agreement states otherwise, ownership transfers to you upon full payment, and we retain the right to display the work in our portfolio.

5. Client content

You retain ownership of content you provide to us (text, images, logos, data). You grant us a license to use that content as necessary to perform the Services. You represent that you have the rights to all content you provide and that it does not infringe any third party’s rights.

6. Fees & payment

Fees for paid engagements are set out in your services agreement, proposal, or invoice. Unless stated otherwise, invoices are due upon receipt. Late amounts may be subject to suspension of Services. Fees are non-refundable except as expressly provided in your services agreement.

7. Third-party services

The Services rely on and may link to third-party services (for example, hosting, payments, and analytics providers). We are not responsible for the content, policies, or practices of third parties. Your use of third-party services is governed by their own terms.

8. AI assistant (“Nate”)

Our website offers an AI-powered chat assistant named “Nate.” When you interact with Nate, you are communicating with an automated artificial-intelligence system — not a human. Nate is provided for general information and convenience only.

No reliance.AI-generated responses may be inaccurate, incomplete, or out of date, and do not constitute professional, legal, financial, or technical advice. Do not rely on Nate’s responses as a substitute for a written proposal, agreement, or direct communication with us. Nothing Nate states creates a binding offer, quote, or contract.

Your inputs. Please do not share passwords, payment details, or confidential third-party information in the chat. We process chat conversations to operate and improve the assistant and to respond to inquiries, as described in our Privacy Policy. Conversations are processed by our AI provider, Anthropic, PBC, acting as our subprocessor.

9. Disclaimer of warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PIJ HOLDINGS LLC AND ITS OWNERS, EMPLOYEES, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNTS YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

11. Indemnification

You agree to indemnify and hold harmless PIJ Holdings LLC from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your use of the Services, your content, or your violation of these Terms.

12. Termination

We may suspend or terminate your access to the Services at any time if you violate these Terms or if we discontinue the Services. Provisions that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, and indemnification) will survive.

13. Governing law & disputes

These Terms are governed by the laws of the State of Kansas, United States, without regard to its conflict-of-laws rules. You agree that the state and federal courts located in Kansas will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Services, and you consent to personal jurisdiction in those courts.

14. Changes to these Terms

We may update these Terms from time to time. Changes take effect when we post the updated Terms and revise the “Last updated” date above. Your continued use of the Services after changes take effect constitutes acceptance.

15. Contact us

PIJ Holdings LLC (DBA Coordinate Studio)
Email: parker@coordinate.studio
General inquiries: hello@coordinate.studio